If you have encountered a technical problem with iBubble, please contact our support via email support@notiloplus.com.
Make sure to describe your problem as thoroughly as possible. Pictures and/or videos will be very helpful to find a solution quickly.
When you are not using iBubble, it is strongly recommended to store it in a dry space away from direct sunlight.
Do not store iBubble with a battery plugged in. Keep the battery in a travel mode position if necessary.
Before storing iBubble, make sure that it has been rinsed with clear water and fully dried in order to prevent corrosion and salt deposits.
If one or several propellers are not moving when turning on the drone. Shut down the drone and try to move the propellers manually.
If the propellers are moving, no need to worry it will work during the dive.
If it still do not move please contact our support by email support@notiloplus.com.
Do not forget that the drone needs to be rinsed with clear water after each dive. It is important in order to avoid corrosion and clear the drone from any kind of particles that could get stuck within the drone.
To change iBubble’s battery, put the drone upside down, open the battery’s compartment and replace the battery.
Make sure there is grease on the seal and no dirt to ensure the sealing.
In order to facilitate the opening and the closing of the battery’s compartment, do not hesitate to use the dedicated tool.
If you do not have one, please contact the support by email support@notiloplus.com
You can also head over the tutorial section to watch the video here.
Make sure to carefully follow the instructions in order to keep the drone waterproof.
In In case you have encountered a problem with your iBubble, please contact our support by email support@notiloplus.com
iBubble is designed to be as durable as possible. However, it is important to rinse the drone with fresh water after each dive to avoid salt deposits or engine damage.
Always check if there is enough grease on the battery compartment to facilitate the opening and the closing and ensure the sealing.
Do not handle the drone’s remote by the cable, to avoid any damage on the cable and the transmitter inside.
Always take care while handling all the elements.